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Participant
October 22, 2024
Question

No quiero esta aplicación y no se deja

  • October 22, 2024
  • 3 replies
  • 186 views

Desintalación:

Esta aplicación no se deja desintalar del portatil. Quiero hacerlo, me pueden dar ayuda?

Importancia: transparencia para los interesados

 

 

This topic has been closed for replies.

3 replies

kglad
Community Expert
Community Expert
October 22, 2024

assuming this is a creative cloud app:

 



uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, using the correct uninstaller per https://helpx.adobe .com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

Community Expert
October 22, 2024

If you can tell us the error that would go a long way in helping you. Short of that, all we can do is suggest using this page yourself to search the error number: https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html . Or you can use the Adobe CC Cleaner Tool to remove all instances of Adobe if you are really stuck and re-install. https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

jane-e
Community Expert
Community Expert
October 22, 2024

 

@Nora25192123x6k7 

 

If the application you are trying to remove is an Adobe application, then uninstall it from the Creative Cloud app.

 

If you need more assistance, please tell us the app and how you tried to remove it.

 

I've moved your post from Creative Cloud Desktop to Download & Install.

 

Jane