No reaction from Adobe when I contacted them months ago about pirated Dreamweaver CS4.

Question

Hi,I contacted Adobe in October 2011 about Dreamweaver CS4 which I had bought at Ebay.co.uk. I had entered license number without problems originally but after my computer crashed and I had to re do the license number on a new computer it wouldn't take. I phoned the Adobe people and was told the license number was pirated and that I should report it. I did that in October 2011 and have had no reaction, it is now Feb 2012!I am really upset about this, any advice?

Jeri H · Answer

Hi there--if you had reported the issue to our anti-piracy group, then you can follow up by contacting them at piracy@adobe.com. If you've not already done so, I also recommend that you file a complaint and pursue reimbursement through eBay. Unfortunately, Adobe can't provide much assistance for purchases made through unauthorized resellers, especially online auction sites like eBay.

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