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Dostoyevskimi
Participant
January 16, 2024
Question

no response when opening setup

  • January 16, 2024
  • 1 reply
  • 151 views

I bought creative cloud 1 month today to try it out but when I download any (photoshop, creative, primier pro) setup and try to install it, it doesn't react? Can you help me solve the problem?  

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1 reply

kglad
Community Expert
Community Expert
January 16, 2024

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs. 

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html