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Participant
July 2, 2025
Question

No se descarga Acrobat Pro en mi 2º ordenador con Windows 11

  • July 2, 2025
  • 2 replies
  • 555 views

Estando suscrito, no consigo descargar Acrobat Pro en mi 2º ordenador (portátil) con Windows 11. Comienza la descarga pero se bloquea y no temina.

2 replies

kglad
Community Expert
Community Expert
July 2, 2025

ie, this page explains how to install cc apps by first installing the cc desktop app. the links at the page bottom allow you to select the installer suitable for your os, https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

Participant
July 2, 2025
Esta es la pantalla que informa de que, después de varias horas, sólo
se ha descargado el 83% de la aplicación Acrobat Pro. En los varios
intentos anteriores ha ocurrido algo parecido, pero con menos
porcentaje de dscarga.
kglad
Community Expert
Community Expert
July 2, 2025

you're having a problem with the cc desktop app?

Kanikas
Community Manager
Community Manager
July 2, 2025

Hi manuelc30404584, 

 

We're sorry about the experience. Are you trying to install Acrobat from the Creative cloud desktop app? Do you get any error message? It would be really helpful if you can share a screen-shot of the frozen screen. 

 

Thanks 
^KS