Skip to main content
Participant
December 24, 2013
Question

No Serial Number

  • December 24, 2013
  • 1 reply
  • 169 views

In 2010 I downloaded Acrobat 9 Pro, and it has been great.  I registered the product, but the product and serial number do not show up on my Adobe profile.  Now I have a new computer, and want to transfer the license, but with no serial number, I'm stuck.  I'm sure that Adobe has a record of the download under my user profile somewhere.  What can I do??

Thanks.

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
December 24, 2013

check here, https://www.adobe.com/account.html

make sure you use the same adobe id (email address) that you used when you registered acrobat 9 pro.