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iammanuellopez
Participant
October 30, 2019
Answered

No tiene acceso a la gestión de aplicaciones

  • October 30, 2019
  • 3 replies
  • 25734 views

No puedo gestionar ni descargar ni actualizar solo me sale este aviso en el Creative Cloud 
"No tiene acceso a la gestión de aplicaciones"

    Correct answer Jeffrey_A_Wright

    Hi, i have my own account trying to install some apps inside a Mac at my office  and i am having the same issue. I updated my Mac OSx to Catalina and updated Creative cloud and now i am having this issue.


    DisenoEspo, then please work with whoever manages the Mac to be provided access to install applications. For more information please see https://helpx.adobe.com/creative-cloud/kb/apps-tab-missing.html.

    3 replies

    A
    andresg90154804
    Participant
    January 11, 2020

    Hola! no he podido instalar las aplicaciones porque en el creative cloud de escritorio me sale el mismo error. Yo soy el único administrador y no se como solucionarlo. Al parecer es el mismo error que se menciona aquí. 

     

    Cisart
    Cisart
    Participant
    February 6, 2020

    Hola, pudiste solucionar el problema? yo tengo el mismo, me puse en contacto con ADOBE y no me pudieron ayudar, o no supieron qué tenía y fueron muchas horas de mi caso.

      C
      carlosd71719817
      Participant
      March 26, 2020

      Yo lo solucioné. Prueba esto https://youtu.be/0xJ36xe8JOY

        Tomas Koltan
        Tomas Koltan
        Participant
        November 20, 2019

        Me ocurre lo mismo, pude instalar en un computador pero en otro me sale "No tienes acceso a la gestión de aplicaciones"

        ya probé cerrando sesión, iniciando con otra y volviendo a la anterior, reinciando... no logro solucionarlo

         

          Jeffrey_A_Wright
          Jeffrey_A_Wright
          Legend
          November 20, 2019

          I am sorry to hear that, Tomas.  Can you please answer the same question that was asked of Manuel?  What type of Creative Cloud membership do you have?  In addition, are you installing the software on a computer and network that you own and operate?

          E
          espomegad81875538
          Participant
          November 21, 2019

          Hi, i have my own account trying to install some apps inside a Mac at my office  and i am having the same issue. I updated my Mac OSx to Catalina and updated Creative cloud and now i am having this issue.

          Jeffrey_A_Wright
          Jeffrey_A_Wright
          Legend
          October 31, 2019

          Manuel Lopez, that error typically is not associated with an individual account.  What type of Creative Cloud membership are you using?

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