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Participant
August 7, 2024
Question

None of my adobe applications are installing

  • August 7, 2024
  • 2 replies
  • 142 views

I was using Adobe After Effects and Photoshop yesterday.

Then I learned about the Adobe Beta products and downloaded Photoshop Beta to try.

Now none of my adobe products will download.

I've tried resetting PRAM. 

Getting CleanMyMac and repairing disk permissions.

Uninstalling everything deleting preferences.

Relaunching each app with the ALT & CMD to reset.

All my billing is up to date!

I'm out of ideas.  Please help.

Vicky

Please help. I have urgent work to do. 

This topic has been closed for replies.

2 replies

Community Expert
August 7, 2024

When I've run into strange issues on my Mac I cannot explain I usually try to log into a secondary user account to see if that user runs into the same issue. If it doesn't, then I usually migrate my important user data from the old account to the new one and just delete the old account after files are moved over.

Participant
August 7, 2024

The applications get to the welcome box. But then freeze. 

kglad
Community Expert
Community Expert
August 7, 2024

use the cc desktop app to uninstall the betas