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CustomArio
Participant
May 7, 2020
Question

None of my adobe apps can load, installers fails

  • May 7, 2020
  • 2 replies
  • 491 views

I tried googling and followed several advices including the official ones. All Adobe apps freezes on launch and the C:/Program Files/Adobe folder can't be changed to Read-Write (tried changing it but it reverts after closing the window). Launching the CC desktop app fails and none of the installer/uninstallers can work properly as well.

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2 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
May 7, 2020

When you ask a question you need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/td-p/4791542
- https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470

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    CustomArioAuthor
    Participant
    May 7, 2020

    Sorry for the inconvienence. I was trying to boot my CC apps, all of which froze on launch. My computer is running on Windows 10 Home Insider Preview Build 19577.rs_prelease.200228-1439. My account has admin previledge and I've tried my best to take ownership of the problemetic folder and apps. After I tried to change them to Read-Write to no avail, I tried reinstalling the CC desktop app itself. I can uninstall it but when re-installing the installer froze at the first loading screen. There are no error codes to be seen anywhere. My C: Drive have about 92GB free space after removing the problematic apps and 8GB RAM. Intel 620 as for GPU. Also The computer is Surface Pro 6 i7 512GB version

    M
    Maggie Pour
    Participant
    May 7, 2020

    I have a hard time to install Adobe Cloud, Audition & Premier. The installing goes up ti about 11 % and then stops. Why? I have tried so far 5 times. It says 108 minutes left, but it remains as such forever, another day. What can I do? Please help.

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