None of my Adobe CC desktop apps are installing

Forum|Forum|3 years ago
November 27, 2022
4 replies
2914 views

I've left it like this overnight to no progress.
What I've done already:
- completely clean the Adobe products off my computer

- ReinstallXed and redownloaded the Creative Cloud app (at least twice)

- "Repaired" the Creative Cloud through the uninstaller

This topic has been closed for replies.

Correct answer Ye Yint27318259ryj5

Hi all, all sorted. Called the Adobe help line: turns out the old versions of Adobe programs were interrupting/disrupting the installation process. The customer supporter manually had to delete old files and folders to fix it. Thanks again

Raja Bhai

Participant

Hi all, everything seems to be sorted out now. After contacting the Adobe customer service line, I found out that the older versions of Adobe programs were interfering/disrupting the installation process of the new version. As a result, it had to be manually deleted from the computer by the customer support representative in order to fix the issue. Please accept my sincere thanks once more.

Ballgowns

Y

Ye Yint27318259ryj5AuthorCorrect answer

Inspiring

Hi all, all sorted. Called the Adobe help line: turns out the old versions of Adobe programs were interrupting/disrupting the installation process. The customer supporter manually had to delete old files and folders to fix it. Thanks again