None of my CC apps will work

Question

None of my apps will work. I restarted with no luck. I uninstalled, used the cleaner, reinstalled and still no luck. I am not getting an error message etc. After I reinstall the CC desktop app I then reinstall Premeire and Ecoder, they both say "up to date" with a little green circle.

But when I click on them nothing happens.

Im using windows 10-64bit and am fully updated etc.

What can i do?

NigelTheGreat · Accepted Answer

That didn't work but........ when i clicked "Run as administrator" I got an error message

"Cannot proceed because MSVCP110.dll was not found"

Did a quick google search which took me to Reddit, which then took me to a 2 minute video on youtube! And were back up and running!

Nancy OShea · Answer

Please ensure your subscription is active and payment details are correct in your account portal, https://account.adobe.com/plans

Also ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one. If you haven't already, get the latest Windows OS updates and drivers for your GPU, printers, etc... from the manufacturer's websites.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

1. After updating, restart computer.

2. Go to Windows Start Menu.

3. Right-click on Premier icon.

4. Select More > Run as Administrator.

Hope that helps.

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