Not able to connect to activation server

Dear,

I'm using CC for Photographers over a half year now on two seperate PC's. A few weeks ago my laptop (Windows 7 Premium SP1) started giving signs that I had to connect to the activation server and was counting down the days I had left to do this. A week ago I still had just 8 days left to do the activation. After doing all the necessay checks Adobe recommends and everything seemed to be in order I re-installed Lightroom, Photoshop and Bridge again on my PC.

During the installation CC reported that the installation had failed and that some features were not installed. I removed on my Windows the Microsoft C++ 20xx Redistributable for Visual files and repeated that same procedure after every seperate installation. After rebooting the system CC told me that there was an update on the software I just installed and then everything seemed to be in order after doing the update. I didn't receive any messages anymore with countdowns and I was happy again till yesterday.

My system told me that there was a new update for my Windows and after installing that everything was screwed up again. First I couldn't open Adobe Raw anymore from Bridge. Second I started Photoshop and the message popped up that my activation for Photoshop was not done. When I tried again I received the message that I should connect to my internet and try it again. My internet is working fine, but in some way Adobe Photoshop cannot connect to the internet and the activation server. That problem is not present with Lightroom. Before re-installing everything Lightroom also said I had to activate, but now that is still working properly till now.

I removed the C++ 20xx Redistributable  files again en re-installed them. Same I did with Photoshop, but my problem doesn't get solved. On my second PC everything is still working fine and as far as I know I'm not behind payments. A week ago I received an e-mail that my payment was received.

What can I do more to solve this problem?

Kind regards,

Pier Giorgio Tesser

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