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December 3, 2021
Question

Not able to install indesign on my macbook with Mac OS X El Capitan

  • December 3, 2021
  • 1 reply
  • 211 views

Hello all... please suggest how can I install indesign on my macbook having Mac OS X El Capitan. I purchased 1 yr subscription but unable to install it due to compatibility issue. 

 

 

 

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    1 reply

    Nancy OShea
    Community Expert
    Community Expert
    December 3, 2021

    [Moderator moved from Using the Community (forums) to Download & Install.]

     

    Upgrade your OS.   El Capitan is not supported anymore.

     

    Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:
    Windows 10 versions 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported);
    macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina).
    - https://helpx.adobe.com/creative-cloud/system-requirements.html
    - https://helpx.adobe.com/indesign/system-requirements.html

     

    If you can't upgrade to a supported OS and can't afford a new computer, cancel.  You have 14 days to request a refund.


    How do I Cancel my Subscription?
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html
    ===============
    Subscription & Cancellation Terms:
    https://www.adobe.com/legal/subscription-terms.html

    CONTACT ADOBE SUPPORT:
    ================
    Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

     

    Nancy O'Shea— Product User & Community Expert