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Diane292055175ojb
Participant
April 2, 2023
Question

Not able use lightroom 6 app

  • April 2, 2023
  • 3 replies
  • 271 views

I just bought a new laptop with windows 11 installed on it.  I downloaded from CD the Lightroom 6 software and I clicked on one of the icons and it said that I couldn't use the app on the my laptop.  What do I have to do to be able to use the app on my laptop.  There are two icons after the software was installed from the CD.  I would like to start using the software immediately.  The photo editing software I have been using for many years, doesn't compare to Lightroom's capabilities. 

I have been waiting to use the software for many years.  I do have another laptop that has Windows 7, but not enough room to support the software.  

THe new laptop has 12GB and 1 TD, so I am confident that it is perfect for the software and one of the reasons I bought the laptop.  I use an external disc drive since the newer laptops don't come with one anymore.  I have nothing else on the downloaded on the new laptop at all except for the software it was pre-installed wth and the software for the disc drive.

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3 replies

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Test Screen Name
Legend
April 2, 2023

You may feel that the laptop is perfect for the app - but is the app perfect for the laptop? You're mixing generations - latest system, ancient (2015) software. There are often problems when people only change part of the mix. Time to subscribe, I'd say. Needs to be in the budget. 

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    April 2, 2023

    it's not clear what you did with that cd (because downloading isn't the correct term), but download lr 6.14 and try installing it, https://helpx.adobe.com/lightroom-classic/help/lightroom-6-end-of-support.html

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    April 2, 2023

    What was the exact message?

    Two ideas that MAY work to install and/or run old programs in Windows 10 or Windows 11
    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
    -and/or select Run as Administrator to assign FULL Windows permissions
    -also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

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