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FuadRassam
Participant
September 15, 2022
Question

not compatiable

Hello

I'm trying to install any app from the creative Adobe cloud but I can't download any app.

My laptop has the latest update for windows 😞

 

Please 

Can Anyone help me ??

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1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
September 15, 2022

FuadRassam, what type of processor is installed on the computer running Windows 11?  Make sure the computer meets or exceeds the system requirements listed in https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Based on the number of apps that are showing as not compatible, I am guessing you may be using a laptop running an ARM processor.  Is this the case, FuadRassam?  If so, then see https://helpx.adobe.com/download-install/kb/arm-processors.html for details on running Adobe applications on Windows computers using ARM-based processors.

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