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bitwaker
bitwaker
Participant
October 10, 2022
Answered

Not enough space..... in a disk with 365 GB free

  • October 10, 2022
  • 4 replies
  • 1093 views

Hello, 
I've changed the install location from the CC cloud desktop App, but when I try to install Photoshop it says that I do not have enough space. It seems that Adobe isstill trying to download the installer in the default location instead of using the install location... is there anything I can do to avoid this issue? 

This topic has been closed for replies.
Correct answer kglad

@John T Smith, the op is trying to install ps on a non boot drive, not the cc app.  they apparently know how to do that (365 gb free), but probably don't realize that installing any adobe app on the non boot drive still requires some (4+ gb for ps) free space on the boot drive.

4 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
October 10, 2022

The cloud manager must be installed on the boot drive, and there must also be space for the temporary files

 

Install on non-boot drive https://community.adobe.com/t5/get-started/moving-ps-and-lr-classic-from-internal-hd-to-an-external-hd/td-p/10945231

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    October 10, 2022

    @John T Smith, the op is trying to install ps on a non boot drive, not the cc app.  they apparently know how to do that (365 gb free), but probably don't realize that installing any adobe app on the non boot drive still requires some (4+ gb for ps) free space on the boot drive.

      Nikala
      Nikala
      Participant
      October 10, 2022
      You can generally try clearing your cache maybe even buying more storage
      space or even different storage plans
      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      October 10, 2022

      @Nikala , purchasing more c cloud storage is unrelated to helping install any cc app.

      D
      Community Expert
      DeanUtianCommunity Expert
      Community Expert
      October 10, 2022

      Even if you change the install location, you still need a minimum disk space on your primary drive.

      See: https://helpx.adobe.com/photoshop/system-requirements.html 

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        October 10, 2022

        how much free space is on your c drive?

          bitwaker
          bitwakerAuthor
          Participant
          October 10, 2022

          around 5GB, but I can't understand why is needed space on C... I'm installing on another disk. Anyway, I fixed cleaning up space on C 😕😕 

           

          kglad
          Community Expert
          kgladCommunity Expert
          Community Expert
          October 10, 2022

          5gb would be a problem.  and we understand, it's confusing that you would need space on your c drive when installing onto another drive, but that's adobe.  for each program installed on another drive, some things are still installed on the c drive.

           

          p.s. glad you got it fixed.  if you install other adobe apps, you'll need more space.  you can see how much by checking each program's specs, https://helpx.adobe.com/creative-cloud/system-requirements.html

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