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yariks46090291
Participant
January 14, 2017
Answered

not loaded Adobe Creative Cloud missing or corrupt

  • January 14, 2017
  • 1 reply
  • 566 views

first there is a long loading (photo 1) then there is this window which says

adobe creative cloud is needed to resolve this problem is missing or corrupted.

download and install a new copy of creative cloud from the website

(photo 1)

(photo 2)

сначала идет долгая загрузка (фото 1) потом появляется вот это окно (фото 2)в котором написано

приложение adobe creative cloud необходимое для устранения данной проблемы отсутствует или повреждено.

загрузите и установите новую копию creative cloud с сайта

This topic has been closed for replies.
Correct answer kglad

did not help

I even tabs don't appear


using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 14, 2017

Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel

Y
yariks46090291Author
Participant
January 14, 2017

I tried did not help

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 14, 2017

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

delete the contents of your oobe folder

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud. (if you have a win os, right click the exe > click 'run as administrator'.

use the desktop app to install your cc programs/trials

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