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Participant
August 7, 2015
Answered

nothing happens when I download any app

  • August 7, 2015
  • 2 replies
  • 278 views

I am new, just subscribed for a year membership. I am attempting to download photoshop or lightroom. When I click on download my Creative Cloud window opens and it just sits, Installing Update  0%. For hours. What am I missing? I originally went in search of photoshop as a stand alone and must have missed the window.

Help!

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Correct answer RahulTyagi_

Hi vic@ace

This might help with your issue: Error downloading or updating Adobe Creative Cloud apps

Alternatively, you can download CC apps directly using  the following link : Download New Adobe CC Trials: Direct Links (no Assistant/Manager) | ProDesignTools

Regards,
Rahul

2 replies

Pattie-F
Legend
August 11, 2015
RahulTyagi_
RahulTyagi_Correct answer
Participating Frequently
August 7, 2015

Hi vic@ace

This might help with your issue: Error downloading or updating Adobe Creative Cloud apps

Alternatively, you can download CC apps directly using  the following link : Download New Adobe CC Trials: Direct Links (no Assistant/Manager) | ProDesignTools

Regards,
Rahul