Skip to main content
Participant
June 24, 2014
Answered

Nothing is happening after I click Download....

  • June 24, 2014
  • 8 replies
  • 553 views

I'm trying to use the free trial version right now and was trying to download Illustrator for the first time. I clicked Download on the Desktop Apps page and this was all I saw for fifteen minutes. I'm running Chrome on a Mac OS X 10.9.3. Tried again on Safari, same screen for fifteen minutes. Tried again with Photoshop, still the same thing...

I've never had a download take more than a few minutes. Is something supposed to be happening? How long do I have to wait for that something to happen?

    This topic has been closed for replies.
    Correct answer Nikhil R Gupta

    It is working now

    You can download Creative cloud desktop app from here Free Creative Cloud | Download Adobe Creative Cloud free trial

    8 replies

    Nikhil R Gupta
    Legend
    June 24, 2014

    Creative Cloud Help | Creative Cloud for desktop

    Help and download link for CC Desktop App.

    tpanettiAuthor
    Participant
    June 24, 2014

    Seems to be working now - must have been an issue with the website. Hope everyone has the same luck.

    Participant
    June 24, 2014

    Same issue here,

    I had to do a clean reinstall of all adobe apps and can't go past the download button... I keep getting the same blank screen, it's been two hours now... Is it down ? The status section of the Adobe website says everything is ok...

    Nikhil R Gupta
    Nikhil R GuptaCorrect answer
    Legend
    June 24, 2014

    It is working now

    You can download Creative cloud desktop app from here Free Creative Cloud | Download Adobe Creative Cloud free trial

    lukoaldo
    Participant
    June 24, 2014

    Not working.

    Participant
    June 24, 2014

    Im seeing the same issue.

    Nikhil R Gupta
    Legend
    June 24, 2014

    I think the website is down, I am experiencing the same issue. Try after sometime.

    You can download Creative cloud desktop app from here Free Creative Cloud | Download Adobe Creative Cloud free trial

    Participant
    June 24, 2014

    Same issue.

    Participant
    June 24, 2014

    I've been having the same problem for the last thirty minutes. Perhaps a server issue?