Nothing is happening after I click Download....

Forum|Forum|11 years ago
June 24, 2014
8 replies
553 views

I'm trying to use the free trial version right now and was trying to download Illustrator for the first time. I clicked Download on the Desktop Apps page and this was all I saw for fifteen minutes. I'm running Chrome on a Mac OS X 10.9.3. Tried again on Safari, same screen for fifteen minutes. Tried again with Photoshop, still the same thing...

I've never had a download take more than a few minutes. Is something supposed to be happening? How long do I have to wait for that something to happen?

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Correct answer Nikhil R Gupta

It is working now

You can download Creative cloud desktop app from here Free Creative Cloud | Download Adobe Creative Cloud free trial

Nikhil R Gupta

Legend

Creative Cloud Help | Creative Cloud for desktop

Help and download link for CC Desktop App.

T

tpanettiAuthor

Participant

Seems to be working now - must have been an issue with the website. Hope everyone has the same luck.

R

redj_313

Participant

Same issue here,

I had to do a clean reinstall of all adobe apps and can't go past the download button... I keep getting the same blank screen, it's been two hours now... Is it down ? The status section of the Adobe website says everything is ok...