Number of installations used

Question

Hi, I have Creative Suite 5.5 installed on the same computer. After reinstalling Windows and installing Creative Suite 5.5, a window appears about the installation limit used. Is it possible to release the serial number so that it can be recovered?

kglad · Answer

there's now only one way to do that, now. in the past, there were several ways including asking adobe support to reset your activation count, but that no longer works.

use the computers (if they exist, still run AND can communicate with adobe's deactivation server) with the activations and open an app > click help > deactivate. if you've already uninstalled the app before deactivating, but still have an operable computer, you can reinstall on that computer and then deactivate.

the big catch is can those computers communicate the deactivation with adobe's servers.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded