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roberta98974311
Participant
June 21, 2016
Answered

Occurs when there is a problem accessing a critical file/directory during download.

  • June 21, 2016
  • 1 reply
  • 1621 views

I am tring to install yout trial and I am getting a 204 error message which is Occurs when there is a problem accessing a critical file/directory during download. I ahve no idea what that means or how to fix it. Can some one help me?  <Removed by Moderator>

    This topic has been closed for replies.
    Correct answer Bani Verma

    Hi Roberta98974311,

    Try the steps mentioned here Troubleshoot Adobe Creative Cloud download, install, and update issues

    Along with that, kindly go ahead and empty the "Temp" folder of your computer and try again as the Error 204 occurs when there is a problem accessing a critical file/directory during download.

    Location of Temp folder: "C:\Users\"User Name"\AppData\Local\Temp"

    **** AppData is a hidden folder, to access hidden folder on windows 7 see, Show hidden files - Windows Help

    You are welcome to update this discussion in case you need further assistance

    1 reply

    John T Smith
    Community Expert
    Community Expert
    June 21, 2016

    When you ask a question you need to provide some basic information

    -Forum quick start https://forums.adobe.com/docs/DOC-5601

    Mac or Windows, and EXACTLY which version of the operating system?

    Recent Mac AND Windows operating systems have been known to cause "odd" problems

    Are you using a computer Administrator account with full read/write permission?

    Error 204 https://forums.adobe.com/thread/1492846

    roberta98974311
    Participant
    June 21, 2016

    I have a PC running windows 7 pro. I am trying to install adobe dreamweaver trial

    Bani Verma
    Bani VermaCorrect answer
    Legend
    June 24, 2016

    Hi Roberta98974311,

    Try the steps mentioned here Troubleshoot Adobe Creative Cloud download, install, and update issues

    Along with that, kindly go ahead and empty the "Temp" folder of your computer and try again as the Error 204 occurs when there is a problem accessing a critical file/directory during download.

    Location of Temp folder: "C:\Users\"User Name"\AppData\Local\Temp"

    **** AppData is a hidden folder, to access hidden folder on windows 7 see, Show hidden files - Windows Help

    You are welcome to update this discussion in case you need further assistance