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VeganApps
Inspiring
April 1, 2020
Answered

Oculus Medium Forum, Support & Bug Report

  • April 1, 2020
  • 5 replies
  • 3023 views

Hello,

 

I am really disappointed that Adobe shows so little commitment to the Oculus Medium Community!

There is no official support, no official subforum and not even a way to report bugs!

 

What's wrong with you Adobe ?! It's April 2020!

 

Please where can I report a bug ?

 

GreetinGs

Timo

This topic has been closed for replies.
Correct answer VeganApps

Thank you all.

 

The Medium Facebook Group tells that all bug reports should be sent to medium@adobe.com for now.

Still waiting to get access.....

 

I send the Medium Team an E-Mail linking to this thread.

5 replies

B
blhhedgehog
Participant
June 1, 2022

sorr y dont     my isssue is battery life

LinSims
Community Expert
LinSimsCommunity Expert
Community Expert
June 1, 2022

It appears that Medium is being supported through Discord. Try here:

 

https://discord.com/channels/179919948569640960/709805792521617490

    Artist 983465
    Artist 983465
    Participant
    November 8, 2020

    Hello Adobe / Medium staff. 
    I was wondering if You are close to fixing bug when medium crashes after attempting to create a stamp ? Downgrading drivers is not an option. 
    Best regards
    Jim

    Artist 983465
    Artist 983465
    Participant
    November 8, 2020

    Apparently this bug is fixed, IN NEW application. I can just say thank You, but without luck and investigation I would never have found out You Guys changed the app. I heard about Medium being acquired by Adobe, but "no one, ever informed" there is a new app to download.  
    Thanks
    Jim

    V
    VeganAppsAuthor
    Inspiring
    April 3, 2020

    I got this answer via E-Mail from the Medium team:

    "We are very close to having new support model at Adobe, including a Discord channel. Thanks for your patience, and feel free to message us here again if you run into anything else."

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    April 1, 2020

    >>>Please where can I report a bug ?

     

    I've passed your request on to Adobe Staff to see if an employee can escalate it inside Adobe and get an official response.

     

    Hope you get a reply soon.

    V
    VeganAppsAuthorCorrect answer
    Inspiring
    April 2, 2020

    Thank you all.

     

    The Medium Facebook Group tells that all bug reports should be sent to medium@adobe.com for now.

    Still waiting to get access.....

     

    I send the Medium Team an E-Mail linking to this thread.

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      April 1, 2020

      https://www.oculus.com/medium/?locale=en_US

      V
      VeganAppsAuthor
      Inspiring
      April 1, 2020

      Wow.. thanks! 

      That's what I call swift high-quality support. xD

       

      But sorry.. --what exactly are you trying to tell me ?

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      April 1, 2020

      There is no forum here, so I found that site using Google... go there and "click around" to see what is available... such as the FORUM link at the top of the page

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