Skip to main content
E
euhuhjlk
Participant
April 20, 2013
Answered

Offer for free copy of Phototools 2.5

  • April 20, 2013
  • 2 replies
  • 495 views

Hello,

I installed CS5 on my new computer a few weeks ago. I had a little message appear in my system tray that said that I could get a free piece of software (Adobe Text and Phototools 2.5 were among those in the list that I could choose from). I clicked on the link, logged into my adobe account to go through the process required. The site indicated that I would have to update some information in my profile. While in the process of choosing my free software (the 1st step), my internet cut out. When I reconnected and logged into Adobe again, I could not find the offer anywhere. It was not listed under "Special Offers". How do I get this offer back again? I was really looking forward to using Phototools 2.5?

Thanks

Seth

This topic has been closed for replies.
Correct answer Ned Murphy

Contact Adobe support directly.

Here are some links to help make contact:

http://www.adobe.com/support/chat/ivrchat.html

http://www.adobe.com/support/download-install/supportinfo/

2 replies

D
Dave Merchant
Legend
April 20, 2013

PhotoTools was a product by OnOne Software - it is now discontinued so any offers will be invalid.

Ned Murphy
Ned MurphyCorrect answer
Legend
April 20, 2013

Contact Adobe support directly.

Here are some links to help make contact:

http://www.adobe.com/support/chat/ivrchat.html

http://www.adobe.com/support/download-install/supportinfo/

E
euhuhjlkAuthor
Participant
April 20, 2013

This worked. Used chat. They fixed it very fast. I was surprised, since their telephone support has been abysmal, in my opinion and from my experience!

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices