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Participant
December 21, 2016
Answered

Oh no! There's a problem with your recent payment. (PayPal)

  • December 21, 2016
  • 4 replies
  • 562 views

Hey I have an issue my profile shows the error message: Oh no! There's a problem with your recent payment. Update payment details for uninterrupted service.

I already contacted support TWICE but they got rid of me pretty quick telling me they are going to try pull the money from PayPal again. I also contacted PayPal and they told me to put money on my PayPal account which I did a couple of days ago but the problem is still there.

Any tips on how to fix this?

This topic has been closed for replies.
Correct answer Kanikas

In order to understand the problem, kindly help us with answers to following Questions:

1- Which browser are you using?

2- Which OS are your using ?

Do you mind sharing the screen shot of the error message ?

Also, kindly try using a different browser or resetting the same browser and try again.

4 replies

Participating Frequently
July 13, 2022

It's the year 2022, and this crap is still happening. 

 

No support, it's not the browser, it's not the internet . It's not paypal. It's Adobe being a consistent incapable organisation rotten to it's core, lack of motivation. scam tactics. It's sersiously unbelievable people are paying for this garbage. 

Kanikas
Community Manager
KanikasCommunity ManagerCorrect answer
Community Manager
December 21, 2016

In order to understand the problem, kindly help us with answers to following Questions:

1- Which browser are you using?

2- Which OS are your using ?

Do you mind sharing the screen shot of the error message ?

Also, kindly try using a different browser or resetting the same browser and try again.

Kanikas
Community Manager
Community Manager
December 21, 2016

Hi Patrykhanik,

Sorry for the inconvenience !

I will have the concerned team get in touch with you. Kindly give us some time.

Thanks.

Participating Frequently
December 21, 2016

Me too!!!!!!

Kanikas
Community Manager
Community Manager
December 21, 2016

Hi Torishiro,

Are you facing the same issue ?

Participating Frequently
December 21, 2016

Yes I am!!! I also contacted per emaill but didnt got an answer.