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Participating Frequently
January 16, 2013
Answered

Old CS3 installation error

  • January 16, 2013
  • 1 reply
  • 2891 views

Hi,
I have just spent a 2nd night trying to install CS3 onto a re formatted laptop. I have uninstalled , used the removal tool etc but I still get the same errors! I am using Windows Vista

Does anyone know a way around this? Please see screengrab below.

Thanks for your help with this.

    This topic has been closed for replies.
    Correct answer kglad

    you must follow the instructions to download:

    Note: Very Important Instructions

    Other Direct Download Links
    CS6
    Acrobat XI
    Lightroom 4
    Elements 11
    Captivate 6

    You need to have a free Adobe account and be logged into it to use the links below, as Adobe sets a session cookie on your browser that allows you to access the direct download links.  Otherwise, you will receive an “access denied” or “resume your download” message prevent­ing the connection.  So please follow these instructions carefully or the links will not work!

    1. Adobe recommends temporarily turning off any surfing restrictions you might have running, like site or cookie blocking, firewalls or antivirus software.
    2. Click «here» to visit this page like you want to try Photoshop CS6, and then select the “Download Now” button at the bottom.
    3. If you already have an Adobe ID, then please sign in with it (checking “Remember me“), otherwise take a minute to create one for yourself.
    4. Wait a moment and then close/cancel any download windows that pop up for the trial of Photoshop CS6 (you can do a full trial for it later).
    5. Now that you’re logged in at Adobe with the trials cookie set, you can instantly download any of the software below.  Just make sure you have plenty of disk space available.
    6. Download the files either by clicking directly on the DDL links, or by right-clicking and choosing “Save Link As…” on the popup menu – and save all files to the same place.
    7. Then follow the product installation instructions here.

    1 reply

    kglad
    Community Expert
    Community Expert
    January 16, 2013

    download a matching c3 trial here after uinstalling and cleaning your previous install:  http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

    if you see an access denied page, you haven't followed all the directions for downloading.

    use your serial number to install/activate.

    Participating Frequently
    January 16, 2013

    Thanks for the link.... I clicked it and got this error :-

    HTTP ERROR: 404 /support/downloads/dlm/main.jsp

    RequestURI=/support/downloads/dlm/main.jsp

    Do you have any other ideas?

    Thanks

    John Waller
    Community Expert
    Community Expert
    January 16, 2013

    Go back to the page.

    Follow the Very Important Instructions first (steps 0 to 6 inclusive)

    Then click the download link and you'll get CS3.