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Lindsay5E4F
Participant
December 9, 2020
Question

On Creative Cloud Apps Page, "Cancelling" Installation of App

  • December 9, 2020
  • 1 reply
  • 134 views

On the Creative Cloud Apps Page, I clicked to install Illustrator, but then realized I wanted to install Audition instead, so I clicked "cancel" on the Illustrator download, and tried to install Audtition, but Audition said it was "waiting." Illustrator's installation still says "cancelling" and hasn't stopped, and that's what I think is hindering my Audition download. 

 

How can I get the installation to fully cancel?

 

 

 

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 9, 2020

close your cc desktop app and then reopen it.

 

if ai is installed and you want to uninstall it, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

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