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Participant
January 4, 2016
Answered

On my computer (iMac) an old version of Adobe Creative Suite is installed. This version is no longer valid. I ordered creative cloud and during installation is asks for the product code of the Suite. I input the old code and it say's that it is no lo

  • January 4, 2016
  • 2 replies
  • 210 views

How to install Creative cloud when an old version of Creative  Suite is still installed ?

This topic has been closed for replies.
Correct answer Pattie-F

Please take a look at this document and see if it helps:

FAQ: What do I do if Creative Cloud prompts me for a serial number?

2 replies

Pattie-F
Legend
January 5, 2016

I am moving this discussion to the Creative Cloud Download & Install forum.

Pattie-F
Pattie-FCorrect answer
Legend
January 4, 2016

Please take a look at this document and see if it helps:

FAQ: What do I do if Creative Cloud prompts me for a serial number?