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Participant
October 23, 2014
Question

One computer updated the other says up to date but they are the old version and reloading doesn't work.

  • October 23, 2014
  • 1 reply
  • 88 views

I updated to the latest version on my desktop, then my credit card was hack so it was replaced and I had to reset my credit card info. When I tried to update my laptop the CC App said all were up to date - but trying to load a file from the updated Premiere app from my desktop onto my laptop fails with a "Newer version" error message. I unloaded and reloaded premiere but that did not work.

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1 reply

Jeffrey_A_Wright
Legend
October 23, 2014

Alw51 what specific Newer Version error message are you referring too?  Also which operating system are you using?  Finally what version of Premiere Pro are you downloading and installing?