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moranserr
Participant
May 28, 2014
Question

One of the installations is stuck in "finishing" so the others won't start....

  • May 28, 2014
  • 1 reply
  • 66 views

Hi,

My InDesign installation is stuck in the "finishing" mode up in my apps so the following download won't start. There is no way to delete it.... What do I do?

Thanks!

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    1 reply

    Jeffrey_A_Wright
    Legend
    May 28, 2014

    Moranserr please check the installation logs for InDesign to determine why the installation has failed.  You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.   You are welcome to post any specific errors you discover to this discussion.