Skip to main content
sydneymichellelove
Participant
October 14, 2018
Answered

only one computer shows up as activated but says my 2 computer limit is reached

  • October 14, 2018
  • 3 replies
  • 331 views

I'm trying to login in to creative cloud on a second computer after I deactivated 2 of my 3 other computers.  Only one computer shows up as activated but says my 2 computer limit is reached.  I keep clicking the 'I signed out of one computer so I can sign in here', but it just reloads the same screen.

This topic has been closed for replies.
Correct answer John Waller

Have you tried signing out from the online account page?

Creative Cloud "Activation limit reached" or "Sign-in failed" error

3 replies

Legend
October 14, 2018

You can only click 'I signed out of one computer so I can sign in here' if you actually just walked over and did that.

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
October 14, 2018

Have you tried signing out from the online account page?

Creative Cloud "Activation limit reached" or "Sign-in failed" error

kglad
Community Expert
Community Expert
October 14, 2018

sign out of all.