Inspiring

Answered

Open Adobe CS6 Encore

Forum|Forum|4 years ago
December 18, 2021
3 replies
2436 views

Okay I guess there has been a lot of talk in regards to Adobe Encore CS6 being dropped out of the CC family, and not being supported,but we still want to use it. The issue I have just discovered after wanting to create my recent holiday DVD is that I cannot open Encore even after it asked me to enter my serial number. I looked at my account details which only had the CS3 serial number not the CS6 that was an upgrade many years ago. It now comes up with 'Invalid Serial Number' . I tried talking to Adobe customer service but without and luck . Has anyone found a way around this issue as this seem to be a very common problem being experience by a lot of frustrated user.

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Correct answer John T Smith

Hi Guys

Just the final update on the issue of not being able to Login to Encore CS6. From Adobe (and which I was already aware of) that Encore is no longer supported in any way but also they have turned off the servers that carried out authentication when you tried to log in. Therefore any serial number you entered when requested was going to come back as Invalid Number. So from Adobe, can't help and therefore Encore isdead in the water.

Encore was never activitated BY ITSELF using a serial number... you activated Premiere Pro CS6 with a serial number and the bundled Encore CS6 was activated at the same time

What Adobe did about 2 years ago was stop offering PPro/EncoreCS6 as part of a Premiere Pro subscription... so if you did not already own PProCS6, with a serial number, you could not activate the bundle

John Waller

Community Expert

my recent holiday DVD

Have you considered uploading it to social media (YouTube, Vimeo, Tik Tok etc) so you can share it easily and anyone that you want to give permission to can view it at any time from any device?

Nancy OShea

Community Expert

Use a 3rd party DVD app to create DVD or Blu-Ray disks.

However these days almost nobody uses or wants disks anymore, they're too much trouble.

The preferred "new normal" is digital downloads or streaming which can be viewed from ANY web device -- no special players required.

You can post video online with Creative Cloud Express or your Adobe Portfolio site (free with most paid Creative Cloud plans).

Nancy O'Shea— Product User & Community Expert

JP2512Author

Inspiring

Hi Nancy

Thanks for the advice but I maybe still one of the very that is not on Facebook or any social media apps. I get my excitement by talking direct to people and keeping my brain active by creating and shareing our holidays and adventure by having a good old movie nights when we return. I still like to make a hard copy as opposed to puting it out where I have very little control once it gone into the big blue yonder.

D

DeanUtian

Community Expert

Hi John,

A bit on a tangent but something I'll share from my experience. I crreated a fair share of DVDs and interactive multimedia applications (o CD) in the past. I also took it for granted that a backup would be additional copies of the CD/DVD. However, years later when looking back at some of these disks, quite a few were corrupt/wouldn't read. So, remember to have your backup somewhere. Cloud-based storage is probably be the safest.

John T Smith

Community Expert

Export a compatible file set (audio & video) from Premiere Pro and go here https://en.wikipedia.org/wiki/List_of_DVD_authoring_software

JP2512Author

Inspiring

Hi John

Thanks for the reply but being a reasonable novice I am not 100% of what you are indicating. I just discovered something interesting, that I still had my shortcuts set for Encore CS5, which I previouly used prior to moving CC and getting upgraded to CS6. When I tried it it opened okay but the thought is would it still be compatable with the latest Premiere Pro? But back to what you suggest could you expand on what the process is. I did look at the link and assume it is saying what is available now??

Abambo

Community Expert

Exporting a compatible file set: Encore reads video and Audio encoded a specific way. https://helpx.adobe.com/uk/encore/using/importing-assets.html

You use Premiere and/or Media encoder to encode the data for what you want to achieve. What is "missing" from the former Premiere versions is probably the dynamic link approach.

ABAMBO | Hard- and Software Engineer | Photographer

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