Skip to main content
April 20, 2012
Question

Opening a program

  • April 20, 2012
  • 1 reply
  • 1644 views

I've downloaded Elements 10 but can't open the file. "Either not a supported file type or has been damaged eg.sent as an email attachment & wasn't correctly decoded."

    This topic has been closed for replies.

    1 reply

    Jeffrey_A_Wright
    Legend
    April 20, 2012

    Which file are you unable to open?  Do you have a filename?  Also which operating system are you using?

    April 21, 2012

    I've got the Photoshop Elements 10 LS15 which comes in 2 separate files. A 7Z file on the larger file and the smaller is: file version 1.0.2.1 I've got Windows 7 operating system. I've got Java installer & downloaded Akamai installer at the suggestion of Adobe. Each will take me through the install steps but I'm still unable to open the program.

    Date: Fri, 20 Apr 2012 17:41:00 -0600

    From: forums@adobe.com

    To: gonepostalcrazy@hotmail.com

    Subject: Opening a program

    Re: Opening a program created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion

    Which file are you unable to open? Do you have a filename? Also which operating system are you using?

    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

    To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.

    Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums

    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

    Inspiring
    April 21, 2012

    does the installtion got completed..?

    did it give you any error after completing the installation?