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February 4, 2016
Answered

Order does not appear on account page

  • February 4, 2016
  • 1 reply
  • 183 views

I need to re-download a font purchased in 2009. I have the order number, but it does not appear on my Account page. How do I find it?

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Correct answer John T Smith

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
February 4, 2016

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html