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April 8, 2019
Question

Order numbers: ADB056432450, ADB056432411

  • April 8, 2019
  • 1 reply
  • 95 views
  1. 1. I go per instructions below but do not see the point in red

If you downloaded your product from Adobe.com or have registered it, finding your serial number is simple. Adobe keeps track of it for you.

To see a list of your registered products and their serial numbers, follow these steps:

  1. 2. Access your Adobe ID account, and sign in with your Adobe ID and password.

Your Adobe ID is the unique email address you first used when you started your membership, or purchased an Adobe app or service. If you used your social (Facebook or Google) account to create your Adobe ID account, your Adobe ID is the same as the email address associated with your social account. For more information, see Manage your Adobe ID account.

  1. 3. In the navigation bar at the top, choose Plans.
  2. 4. In the left pane, click Order History.
  3. 5. In the Order history screen, click the order number in the ORDER# column.
  4. 6. In the Order number screen, click Downloads and Serial Numbers.

Your serial number is displayed.

    This topic has been closed for replies.

    1 reply

    Nicolas Ribot
    Community Manager
    Community Manager
    April 8, 2019

    Hi Alexey,

    Sorry for the trouble retrieving your serial numbers.

    Which product and version are you looking for?

    It appears that you are already the correct instructions documented here Find your serial number

    How can we help you?

    Thanks

    Nic