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Participant
June 24, 2012
Question

Ordered Creative Cloud (monthly subscription for one year) but only the trial versions have installe

  • June 24, 2012
  • 1 reply
  • 414 views

My manager ordered Creative Cloud (monthly subscription) before she quit and left me to install it. I've done that but it seems that I only have the trial versions of the programmes I've downloaded so far (Acrobat, Photoshop, Indesign and Illustrator). I sign in, go to download the full versions but the dialogue box in Adobe Application Manager says I've already installed these. Apparently I have 28 days left! I've checked the order and the payment has gone through (7th June).

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1 reply

Inspiring
June 24, 2012

If you have the Trial of these software already installed , then at the trial screen , Click on "license this Software" button and then enter your Adobe ID and password to license it.