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Participant
December 15, 2018
Question

Outils ne fonctionnent plus

  • December 15, 2018
  • 2 replies
  • 287 views

Je ne peux plus utiliser les outils ni d'Illustrator, ni d'Indesign, ni de Photoshop. Il n'y a que l'outil "main" qui apparaît. Que s'est-il passé? Que puis-je faire?

No tools a part the "hand" tool are usable neither on Illustrator, Indesign or Photoshop. What happened? what can I do?

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2 replies

John T Smith
Community Expert
Community Expert
December 15, 2018

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

Exactly which version of the program do you have that is causing problems?

Pao357Author
Participant
December 15, 2018

I'm working on Mac, and I am using an administrator account.

The versions are Adobe Illustrator CC 2018, Adobe InDesign CC 2018 and Adobe Photoshop CC 2018.
I have resolved the problem by shutting down my computer and swiching of the modem for few minutes.

When "everybody" lightened up, all became alright...

Its the fisrt time I have this problem with adobe, and I hope not to have to shut down too often all the system.

Mylenium
Legend
December 15, 2018

Impossible to say. You have not provided any system information. typically this appears if there is an issue with your graphics driver or input device, so start by updating this stuff and reinstall the CC apps.

Mylenium