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Question

Own product but it tells me my trial has ended

Forum|Forum|12 years ago
March 7, 2014
2 replies
244 views

Adobe has a lot to be desired when it comes down to getting help, it would be nice to have a support number to call with problems. I purchased Adobe Premmiere elements 12, have ser #, followed instrunstons to install and have had nothing but trouble. It keeps telling me that my trial has ended, how come.

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Legend

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.

Here is a link to a page with options to help make contact:

http://www.adobe.com/support/download-install/supportinfo/

Kuldeep Kandpal

Participating Frequently

Hi Les Horner,

Welcome to adobe forums.

I would request youy to please follows the steps in the link http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Please let us know if this was helpful.

Regards