Skip to main content
rechmbrs
rechmbrs
Inspiring
May 8, 2013
Answered

Own PSCS6x - joined Cloud. Update PS?

  • May 8, 2013
  • 1 reply
  • 809 views

I own PSCS6 Extended, purchased from you, and today joined the Cloud for one app - Photoshop.  How do I update my PSCS6 to the Cloud version until PSCC is available in June?  Adobe App Manager tells me PSCS is up-to-date.  It is for non-cloud usage.

Do I need to deactivate, reactivate but with newer serial number?  If not how do I do it.

It is 3 weeks or so until PSCC is available so I'd like to get something out of my membership until then.

RON CCHAMBERS

    This topic has been closed for replies.
    Correct answer baljeet_singhj75820470

    If you have purchased PS CS 6 cloud version, then you just have to De-activate your PS CS 6 and then activate again with the Adobe ID you used for purchasing PS CS 6 cloud version.

    Cloud version will not need serial number, it should get activated just by entering Adobe ID and password.

    After its activated, you can enjoy the cloud only updates for PS CS 6.

    1 reply

    baljeet_singhj75820470
    Adobe Employee
    baljeet_singhj75820470Correct answer
    Adobe Employee
    May 8, 2013

    If you have purchased PS CS 6 cloud version, then you just have to De-activate your PS CS 6 and then activate again with the Adobe ID you used for purchasing PS CS 6 cloud version.

    Cloud version will not need serial number, it should get activated just by entering Adobe ID and password.

    After its activated, you can enjoy the cloud only updates for PS CS 6.

    rechmbrs
    rechmbrsAuthor
    Inspiring
    May 8, 2013

    Thanks for the response.

    After deactivating, closing PSCS6x, logging my account off, starting AAM which asked me to log account in, opening PSCS6x and I find the version is 13.01.  So that didn't work.

    Am I entitled to the PSCS Cloud with the cheapy One-app cloud ($9.95) deal?  Seems like I'm paying for almost a month for nothing!!

    What next?

    RONC

    rechmbrs
    rechmbrsAuthor
    Inspiring
    May 11, 2013

    Deactivating etc. must have worked but delayed as the update was available a few minutes ago.

    Thanks,

    RONC

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices