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Jill_Quigley
Participant
September 11, 2014
Question

ownload the 30 day Captivate 8 trial. The download obviously didn't work and it's now stuck going nowhere in my system, calling itself "Resume Download etc". I've looked at all the trouble shooting pages to no avail. Anyone know how I can find a real

  • September 11, 2014
  • 1 reply
  • 235 views

I've just opened an Adobe ID and tried to download the 30 day Captivate 8 trial. The download obviously didn't work and it's now stuck going nowhere in my system, calling itself "Resume Download etc". I've looked at all the trouble shooting pages to no avail. Anyone know how I can find a real person to talk to about this?

    This topic has been closed for replies.

    1 reply

    pwillener
    Legend
    September 11, 2014

    Try downloading the offline installer from http://prodesigntools.com/adobe-captivate-8-direct-download-links.html

    Make sure you follow the Very Important Instructions on that page.

    You can Contact Customer Care - click on the Still need help? button to talk or chat with an agent.