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Participant
October 21, 2020
Question

P206 Creative Cloud not downloading

  • October 21, 2020
  • 1 reply
  • 123 views

I can't download the Creative Cloud Client, keeps saying Error Code: P206. However, I have already tried following all the advice on how to fix this issue and it has not worked. 

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1 reply

kglad
Community Expert
Community Expert
October 21, 2020

are you seeing that error when downloading the cc desktop from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud 

 

or when installing the cc desktop app?

 

or when trying to install an adobe app using the cc desktop app?

 

if it's the first problem, clear your browser's cache and/or use a different browser and, if those fail, confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

do you see both logos?

 

if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html