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Participant
April 23, 2020
Question

Pagamento Fatura

  • April 23, 2020
  • 3 replies
  • 611 views

Paguei minha fatura tenho comprovante de ter descontado em conta, mas estão me cobrando.

This topic has been closed for replies.

3 replies

Wilder.Bolaños
Community Expert
Community Expert
May 2, 2020

Hello,
Another option is to go direct on Twitter in Adobe Care, they answer sometimes faster.

 

https://twitter.com/adobecare

Cheers,

WbolanosCo
Participant
May 2, 2020

Eu estou sem meu Cartão de Crédito e não sei como pagar minha fatura por outra forma de pagamento. Tenho conta no PayPal mas n~~ao aceitam pagamentos no exterior, só no Brasil. Alguém sabe como posso pagar?

Wilder.Bolaños
Community Expert
Community Expert
May 2, 2020

Hello,


You should take what you see on the official website, I see that if you work with Paypal, the other option would be to buy it from a local distributor.

 

https://www.adobe.com/br/creativecloud/plans.html

 

Wilder, 

WbolanosCo
John T Smith
Community Expert
Community Expert
April 23, 2020

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long