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frans18940211
Participant
December 4, 2017
Answered

Paid for download still downloading after 4 days??

  • December 4, 2017
  • 1 reply
  • 279 views

Four days ago I PAID for a download of a Photoshop Elements 2018 Mac Upgrade.  I got a serial number, but I still get a message in red saying there is a problem and it may take another 24 hours.  I have Sierra 10.12.6 installed on my iMac.  Can I get my money back?  Will this 2018 software work with High Sierra which I want to install since I can't use my old Photoshop in High Sierra?

    This topic has been closed for replies.
    Correct answer Bani Verma

    Hi Frans18940211,

    If you have already received the serial number you may proceed to download and install the Photoshop Elements 2018.

    The product is compatible with your computers operating system, see: Photoshop Elements system requirements.

    To download the product go to the following link: Download Photoshop Elements | 2018, 15, 14, 13, 12, 11, 10.

    Let us know if this helps.

    1 reply

    Bani Verma
    Bani VermaCorrect answer
    Legend
    December 4, 2017

    Hi Frans18940211,

    If you have already received the serial number you may proceed to download and install the Photoshop Elements 2018.

    The product is compatible with your computers operating system, see: Photoshop Elements system requirements.

    To download the product go to the following link: Download Photoshop Elements | 2018, 15, 14, 13, 12, 11, 10.

    Let us know if this helps.

    frans18940211
    Participant
    December 4, 2017

    Thank you for the link. I have successfully installed Elements 2018 and I will enjoy watching the tutorials. Is this product compatible with High Sierra? Is my In Design CS5 now Okay with High Sierra? I do appreciate your quick response. Thank you!

    Bani Verma
    Legend
    December 4, 2017

    Yes it is compatible with Mac OS High Sierra, you may refer to the following link to know all the system requirements: Photoshop Elements system requirements.

    You're Welcome!