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lizb14914756
Participant
February 5, 2016
Question

paid for lightroom now says incompatible with my software

  • February 5, 2016
  • 1 reply
  • 174 views

Lightroom accepted my credit card details and won't give a licence number because is says it is incompatible with my software.I have been using it for a month with no problems on the free trial offer. What a crock of  rubbish - help!

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    1 reply

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    February 5, 2016

    Which version of Lightroom exactly? 6 or CC?

    Which operating system are you running?

    says it is incompatible with my software.

    What's the exact error message?

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