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Participant
February 16, 2025
Question

Paid for Premiere Rush but No Premium Access

  • February 16, 2025
  • 2 replies
  • 106 views

**Subject:** Paid for Premiere Rush but No Premium Access

I purchased Premiere Rush and paid €37.99 for premium access, but unfortunately, I don’t have access to the premium features. What can I do?

Thank you.

2 replies

kglad
Community Expert
Community Expert
February 18, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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kglad
Community Expert
Community Expert
February 18, 2025

check your account, https://account.adobe.com

 

does it show your purchase/subscription?