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Participant
April 25, 2024
Question

Password errors

  • April 25, 2024
  • 1 reply
  • 139 views

Hello everyone, I'm trying to download Lightroom Classic, installation is so fine but then why I try to open the App it asks for a password, and even though i've typed in the correct password, I even changed it in case I was doing something wrong, but just doesn't seem to work no matter what I do. 

 

Anyone experience anything similar? Any help?

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1 reply

kglad
Community Expert
Community Expert
April 25, 2024

that's probably your mac prompting you. ie, use your mac password.

Shivangi_Gupta
Community Manager
Community Manager
April 25, 2024

Hi there,

Did you test the suggestion mentioned by the expert? Also, is there any chance that you changed your password and you are entering an old password? 

Let us know.

Regards,

Shivangi