password is not accepted during installation

Forum|Forum|5 years ago
March 19, 2020
1 reply
142 views

Hello, I want to install Photoshop and Lightroom. Unfortunately, this does not work because my Adobe password is not accepted during installation. The user name is automatically inserted. What can I do? Thank you very much, Anna

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John T Smith

Community Expert

When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password

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