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Participant
October 7, 2019
Question

Paying

  • October 7, 2019
  • 3 replies
  • 389 views

When paying "enter zip code" I get the message "invalid" Why? According to Postnord Sweden, it is the right number, What to do?

    This topic has been closed for replies.

    3 replies

    Tacafy大尉
    Legend
    October 7, 2019

    God kväll.
    Det verkar finnas en skillnad i postnumret på Adobe.com för varje land.
    Se här.

    https://community.adobe.com/t5/Get-Started/quot-postal-code-is-incorrect-quot-Unable-to-buy-a-Lightroom/m-p/10608900#M432492
    Det verkar som att det finns många mönster som matas in som xxx-xxxx eller separeras från xx xxx.
    Jag har verifierat att det i Sverige verkar fungera om du anger fem nummer i följd. Försök.

    Ani*Adobe
    Community Manager
    Community Manager
    October 7, 2019

    Hi there,

    Sorry about the poor experience. Have you tried updating the your address on your profile and then complete the purchase?

    ^Ani

    Just Shoot Me
    Legend
    October 7, 2019

    where is the CC you are using from. something like this has come up before. The Country code address and the CC address don't match.