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Participant
November 29, 2019
Question

payment

  • November 29, 2019
  • 3 replies
  • 716 views

I have a monthly commitment. You are charging my credit card without my authorization. This is a violation of PCI DSS. With whom do we voice our grievance?

This topic has been closed for replies.

3 replies

Rajashree Bhattacharya
Legend
November 29, 2019

Hi Thomas, 

 

I have send you a DM, please check.

 

Thanks

Rajashree

John T Smith
Community Expert
Community Expert
November 29, 2019

Employee is wrong

This is a public forum, not the link to Adobe support
-other users here can't help with a payment problem
-please click the link below to contact Adobe staff to help
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

Rishabh_Tiwari
Legend
November 29, 2019

Hi Thomas,

 

We're so sorry to hear about the trouble you are facing with the billing of a monthly subscription. Moving this discussion to Get-Started community for expert support.

 

Regards

Rishabh