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dariob551993
Participant
July 14, 2018
Answered

Payment info - Select Country

  • July 14, 2018
  • 1 reply
  • 649 views

I have one problem when i try to buy the photograpy plan, i choose to change my country to Uruguay but the page said that isn't available on my country.

the question i have it's "illigal" to use other country, US as my country? because for my card I am still discounted by the payment of the plan, it would only be the country to which I belong, which gives me a problem.

This topic has been closed for replies.
Correct answer kglad

if you don't understand the info in message 1, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

kglad
Community Expert
Community Expert
July 14, 2018

The country associated with your adobe id must match the store you purchase from and must match the payment address.  otherwise, change what's necessary to make your purchase:

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

change currency - https://forums.adobe.com/thread/1999694

change store - http://www.adobe.com/store_selector/storeselector.html

change adobe.com website language - https://forums.adobe.com/thread/1999693

dariob551993
Participant
July 14, 2018

the thing is i can't buy it using my country, uruguay, so i choose my country on my adobe id and that's it? my credit card still wkors if i choose US and the price in american dollars so for that part i don't have any problem.

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
July 14, 2018

if you don't understand the info in message 1, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html