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S
shorling
Participant
October 10, 2021
Answered

Payment Issue

  • October 10, 2021
  • 3 replies
  • 460 views

So, I bought a subscription for access to all the apps on Adobe for 19.99 per month (Since I'm a Student). And when I bought it, I was charged but I still wasn't able to access the apps and I am still charged, can someone help me with this?

This topic has been closed for replies.
Correct answer John T Smith

Log-in to your Adobe account and click this link https://account.adobe.com/products to verify your account

3 replies

Z
ZAKZ
Participant
August 31, 2023

kglad
Community Expert
kgladCommunity Expert
Community Expert
August 31, 2023

@ZAKZ 

 

do you have a question?

Z
ZAKZ
Participant
August 31, 2023

Yes, as shown, the payment was successful, but I can't update The product is still free and asks me to pay again 

 

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
October 10, 2021

Log-in to your Adobe account and click this link https://account.adobe.com/products to verify your account

    S
    shorlingAuthor
    Participant
    October 10, 2021

    Wait never mind, my issue has been resolved 

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