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Abambo
Community Expert
Community Expert
June 4, 2019

You can yourself update those information on your account. If that is not possible you need to Contact Customer Care .

ABAMBO | Hard- and Software Engineer | Photographer
J Alvarado
Participant
June 5, 2019

Thanks, unfortunately I can't change this info because I have an active plan. I want to change my payment info because the previous one stopped working. I tried contacting adobe but I get no response at all. I even tried calling but it says that the number is not in service.

Abambo
Community Expert
Community Expert
June 5, 2019

Before you can cancel you should solve your payment info problem.

Change or update your credit card and billing information in your Adobe ID account

Do you have an active plane bundled with stock?

Look here: Cancel your Adobe Stock membership

ABAMBO | Hard- and Software Engineer | Photographer